Administrative Executive Assistant

Job Title: Administrative Executive Assistant

FLSA Status: Exempt

Salary Range: See Pay Range

Job Summary: The Administrative Executive Assistant performs a wide range of administrative and office support activities to facilitate the efficient operation of the organization. Position reports directly to the Executive/Program Director.

Specifications

Education: Associate degree; bachelor's degree preferred.

Experience: At least 1-2 years' experience in an office setting required-specifically healthcare, preferred. Experience taking minutes for professional meetings required. Computer skills and knowledge of relevant software and general experience working with technology required. Knowledge of the operation of standard office equipment required.

Number and Type of Employees Supervised (optional): 1- Administrative Support Assistant

Licensure, Registry or Certification Required: None

Key competencies: Must be proficient in Microsoft applications (Outlook, Word, PowerPoint, and Excel). Must possess excellent skills in Communication (written and verbal), planning/organizing, prioritizing, problem assessment and solving, attention to detail and accuracy, flexibility, and adaptability. Proficient in providing excellent customer service and teamwork oriented. Must have a solid understanding of the importance of confidentiality.

Immunizations: Be medically cleared for communicable diseases and have all immunizations up to date before engaging in direct participant contact.

Ages of Patients Rendered Care:

Neonate/Infant Early Childhood Adolescent Adult Geriatric All Age Groups

Key Responsibilities:

- Through regular auditing, oversee the accuracy of personnel records as it relates to meeting regulatory requirements and the annual re-licensure process. - Provides administrative support for Senior TLC Leadership including but not limited to assisting with the organization/printing of agenda materials and the taking/typing of meeting minutes from meetings as directed. - Oversees/coordinates the on-boarding and orienting process for new employees in order to maintain compliance with CMS and ADHC regulations Supports the Leadership team by overseeing/coordinating a workgroup to plan and implement Senior TLC’s annual all-staff training day, helping to ensure that annual regulatory staff training requirements are met, and beneficial training opportunities are made available. - Serves as a liaison to Kintegra during HR related processes (terminations, job changes, etc.) - Provides information to new and existing employees regarding Personnel Policies. - In collaboration with the Executive Director, assist with the oversight of submission of personnel records to NC DAAS for the annual NC ADHC licensure renewal. - Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, citizens and others and refers, when necessary, to the appropriate person, official or department - Oversees the scheduling of conference room reservations for meetings as requested; as well as ensuring conference rooms are kept in order and fully equipped for the needs of various meetings. - Creates visually appealing and interesting PowerPoint presentations as directed. - Prepares/modifies documents including correspondence, reports, drafts, memos, e-mails, & newsletters as directed, and oversees the monthly All Staff Town Halls. - Supports Senior TLC’s mission to encourage and support the quality of life of seniors wishing to continue living in the community; its vision to be the preferred provider of individualized care for seniors in the community; and its values of respect, integrity, accountability, compatible goals, and compassionate care. - Other duties as assigned.

Key Responsibilities - Addendum:

Senior TLC-Gastonia Specific:

- Oversees the Administrative Support Assistant. - Serves as the customer service trainer for all Senior TLC employees during new emploee orientation and thereafter, as directed.

Senior TLC-Charlotte Specific:

- Oversees the Participant Services Representatives. - Places and coordinates catering for meetings as requested. - Serves as liaison for team members initial and annual uniform provision. - Manages the Senior TLC staff store, including but not limited to the purchase, upload, and distribution of staff store inventory with the goal of ensuring team members are satisfied with the available products and are knowledgeable in how to access and utilize their staff bucks. - Provides administrative support to the appreciation committee and any subcommittees by taking minutes, keeping record of team member accomplishments for further recognition, and assisting with the process of purchasing various items needed for recognition as approved by the committees.

Senior TLC – Hickory Specific:

- Oversees the Administrative Support Assistant and Receptionist.