Technical Services Intern

Job Description:

AI initiatives and innovation

- Research and trial AI tools for IT operations (AIOps), such as log analysis, anomaly detection, alert triage and root-cause support. - Build prototypes that use LLMs to generate runbooks, health-check reports and troubleshooting guides. - Help create AI assistants that search internal documentation and past incidents. - Write reusable prompts, templates and how-to guides, and run short demos to help colleagues adopt AI. - Track and report the time saved and quality gained from using AI on real work.

Infrastructure and cloud

- Support the build, configuration and maintenance of Linux and Windows servers, databases, and virtual or cloud environments (Azure, AWS). - Automate repetitive tasks with scripting (Python, PowerShell, Bash) and infrastructure-as-code (Terraform, Ansible). - Assist with monitoring, performance testing, backups and disaster-recovery exercises. - Help prepare technical documentation, diagrams and reports for customers.

IT security

- Assist with security hardening, patching and vulnerability scanning. - Support access control, certificate management and secure remote access. - Help define safe-use guidelines for AI tools in IT operations, including data privacy and access controls.

Qualifications and skills

Required

- Recent Degree or Diploma in IT, Computer Science, Information Systems, Networking or Cybersecurity. - Basic knowledge of Linux and/or Windows administration, and of networking fundamentals (TCP/IP, DNS, firewalls). - Basic scripting ability (Python, PowerShell or Bash). - Regular, practical use of AI tools (e.g. ChatGPT, Claude, Copilot) in study or personal projects. - Curiosity, a problem-solving mindset, and confidence working with colleagues and customers. - Good written and verbal communication in English.

Advantageous

- A project applying AI or automation to IT operations, security or cloud (final-year project, home lab or GitHub). - Entry-level certifications such as CompTIA Security+, Azure Fundamentals (AZ-900), Azure AI Fundamentals (AI-900) or AWS Cloud Practitioner. - Interest in cybersecurity shown through labs or capture-the-flag (CTF) challenges.

What we offer

- Mentorship from experienced infrastructure consultants and architects, plus structured product training. - A visible role shaping how a global team adopts AI in IT operations. - Real-world experience on customer environments in the marine and terminal operations industry. - A supportive environment to grow a career in AI-enabled infrastructure or cloud.

Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.