Technical Services Analyst

As a Technical Services Analyst, you will provide ongoing support for assigned applications and systems to include troubleshooting and problem resolution. Plans, tests, executes, and evaluates system/application upgrades, hot fixes, and consults with other applications support personnel as needed as it relates to computing technology. Assists staff as well as physician practices in the day-to-day support of systems and the use of systems, computers, and mobile devices in their offices. Participates in the planning, implementation, and training of new applications or upgrades as requested. Maintains documentation for support problems and resolutions, and provides training to the user community.