Senior Technician, Quality Control

Key Responsibilities

- Monitor and maintain compliance with quality standards, policies, and procedures. - Conduct audits, inspections, and process assessments to identify improvement opportunities. - Analyze operational data and performance indicators (KPIs) to support decision-making. - Support the implementation of continuous improvement methodologies, such as Lean, Kaizen, and Six Sigma. - Develop and maintain standard operating procedures (SOPs), work instructions, and quality documentation. - Investigate quality issues and support root cause analysis and corrective action plans. - Coordinate and monitor improvement projects focused on productivity, efficiency, quality, and cost reduction. - Ensure compliance with health, safety, and environmental regulations. - Collaborate with cross-functional teams, including Operations, Engineering, Customer Service, and Supply Chain. - Support training programs related to quality standards and continuous improvement practices. - Monitor customer complaints and implement preventive and corrective actions. - Assist in process mapping, workflow optimization, and standardization initiatives. - Prepare reports and presentations on quality performance and improvement initiatives.

Required Qualifications

- Technical degree or bachelor’s degree in Quality Management, Industrial Engineering, Logistics, Business Administration, or related fields. - Previous experience in quality assurance, continuous improvement, or operational excellence. - Knowledge of Lean Manufacturing, Kaizen, Six Sigma, and problem-solving methodologies. - Experience with ERP systems and data analysis tools. - Advanced knowledge of Microsoft Office, especially Excel and PowerPoint. - Understanding of warehouse and logistics processes is preferred.

Preferred Skills

- Strong analytical and problem-solving skills. - Excellent communication and interpersonal abilities. - Project management and organizational skills. - Attention to detail and accuracy. - Customer-focused mindset. - Ability to work collaboratively in cross-functional environments.

Key Competencies

- Continuous improvement mindset. - Analytical thinking. - Communication. - Teamwork. - Planning and organization. - Problem-solving. - Adaptability. - Accountability. - Customer orientation.