P8015981

Job Description:

SUMMARY

Our Sales team plays a pivotal role in our business growth initiatives and is essential to delivering outstanding customer outcomes. As a Key Account Manager, you will get to work in a fast-paced and dynamic environment, leveraging your entrepreneurial spirit, results-oriented strategic mindset, and customer-focused approach. This is an exciting opportunity to drive growth in a wide variety of markets with a high level of autonomy!

ITW’S BUSINESS MODEL & CULTURE:

- We have an environment shaped by our decentralized, entrepreneurial culture that brings our exciting ideas to life. Our people thrive in our “flexibility within the framework” approach. - We are committed to providing you with growth and development opportunities that maximize your unique potential. - Our culture empowers you to think and act like a business owner – we want your entrepreneurial spirit to thrive! - Be a part of One ITW/One Team, where everyone’s contribution matters in our quest to achieve our full potential. - We live by our Core Values: simplicity, sharing risk, integrity, respect, and trust.

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- Are an entrepreneur – you enjoy taking ownership of your surroundings and constantly seek to find ways to improve. - Are a self-starter with an interest in engaging customers on a face-to-face basis. - Possess a ‘hunter’ mentality with regard to finding and developing new sales opportunities. - Are excited about working with a differentiated product and customer mix and are passionate about the customer experience.

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PRIMARY RESPONSIBILITIES:

- Establish and maintain strong relationships with key accounts, understanding their needs and providing solutions to maximize customer satisfaction. - Develop and implement a robust plan to achieve significant growth within the Specialty Adhesives related industries. - Tactical and operational planning with Segment Manager to determine primary objectives within accounts. - Align with distributor network to promote significant growth in region through identifying opportunities at major accounts. - Develop and report accurate sales forecasts by account, product line, and understand changes in demand. - Identify and resolve customer pain points and offer solutions. - Collaborate with product management and development to identify new product requirements and aid in the development and launch of new products within our Innovation Framework. - Collaborate with (National Account) Channel management to support accounts and channel partners to grow the wider business. - Demonstrate strong Sales Excellence including disciplined competency in the understanding and utilization of SalesForce.com CRM. - Participate in market/channel projects as required to support the overall business strategy. - Effectively communicate with others inside and outside of the company in a tactful, courteous manner to promote excellent customer service. - Promote, support, and adhere to all safety and quality related policies and procedures.

SKILLS & COMPETENCIES:

- Bachelor’s degree in Business, Engineering or a science-related discipline or equivalent experience. - 3+ years of sales experience within the manufacturing/assembly industry is required. - Prior experience selling to Original Equipment Manufacturers (OEMs) with a proven growth record. - Familiarity with Sales Processes and CRM - specifically Sales Force. - Proficiency in MS Office Suite. - Must have a Valid Driver’s License and the ability to travel 50% - 70% - Adhesives and/or potting compound experience strongly preferred. - Ability to sit and stand for up to 8 hours/day.