Onsite Representative

Accountability and Scope

- Timely scanning and transmission of all replenishment requirements. - Receipt, storage, and distribution of products in accordance with established procedures. - Support customer operations through timely replenishment of line-side inventory and material movement activities. - Assist with the implementation of new line-side locations, inventory bins, cabinets, and related materials management infrastructure. - Maintain organization, cleanliness, and housekeeping standards for on-site work areas and line-side inventory locations. - Promptly communicate inventory shortages, quality concerns, and supply issues to the Onsite Representative Lead or designated management personnel. - Support a safe and hazard-free workplace by following all applicable material handling procedures, utilizing required Personal Protective Equipment (PPE), and adhering to environmental, health, and safety requirements. - Comply with all customer and company policies, procedures, and safety requirements. - Develop and maintain professional working relationships with customer personnel and internal stakeholders to support daily operational activities.

Essential Job Duties and Responsibilities

- Maintain working knowledge of company products, services, inventory systems, quality requirements, and customer specifications. - Monitor production floor bins, storage cabinets, and inventory locations to identify replenishment needs. - Perform inventory inspections, including shelf-life and expiration-date verification, as required. - Coordinate the availability and delivery of required chemicals and materials in accordance with customer requirements. - Package, prepare, and process materials for shipment. - Utilize handheld scanners and inventory management systems to accurately transmit replenishment orders. - Receive, inspect, and verify incoming products and documentation for accuracy and compliance with customer requirements. - Gather, transport, deliver, and stock inventory in designated customer locations. - Level-load inventory and make stock adjustments as directed to support production requirements. - Operate material handling equipment, including pallet jacks, drum dollies, forklifts, and order pickers, when properly trained and certified. - Maintain floor cleanliness and perform minor repairs or replacement of inventory bins, cabinets, racks, and labels as needed. - Provide timely communication regarding inventory discrepancies, shortages, quality concerns, or operational issues to the Onsite Representative Lead. - Follow established work procedures to ensure compliance with customer site requirements, safety standards, and applicable regulatory requirements. - Complete all required safety and environmental training and actively contribute to a safe work environment. - Attend required customer and company meetings and training sessions. - Accommodate customer operational requirements, including schedule adjustments, overtime, weekends, and holidays when necessary. - Travel between customer locations as required. - Perform other duties as assigned.