Director or Senior Director of Learner Experience - Gies College of Business

Duties Responsibilities Director of Learner Experience Strategic Leadership Develop and implement a comprehensive learner experience strategy spanning orientation through graduation. Provide strategic leadership and oversight for the design, implementation, assessment, and continuous evolution of the Purpose-Driven Leaders (PDL) experience, in collaboration with Admissions, Student Success, faculty, MarCom, Advancement, Career Professional Development, and other campus partners. In collaboration with other Gies units, establish mechanisms to regularly gather, interpret, and respond to student feedback to inform strategic decisions regarding the learner experience. Design and maintain the learner experience framework that ties honors, student engagement, leadership development, and signature initiatives to the College's Purpose, Edge, and Community pillars. Identify emerging trends and best practices in student engagement, leadership development, and learner experience and recommend innovative approaches that advance the College's strategic priorities. Develop and maintain a comprehensive learner experience assessment framework, utilizing participation data, student feedback, engagement metrics, retention indicators, and qualitative outcomes to guide continuous improvement. Collaborate to develop new initiatives that enhance belonging, retention, leadership development, and student success. Design, pilot, and scale innovative co-curricular experiences that strengthen belonging, leadership development, purpose exploration, and student success. Collaborate with Academic Affairs, Student Corporate Connections, Gies Global, Access and Engagement, MarCom, Advancement, and other college units to create an integrated student experience. Partner with enrollment, academic, advising, and student success leaders to create seamless transitions across the undergraduate learner journey. Ensure Honors, PDL, and Student Engagement programming can scale to serve a growing student population without diluting quality or belonging. Student Engagement Community Provide strategic direction, assessment, and continuous improvement for: Signature college events Student leadership development Registered Student Organization strategy Community-building initiatives Student traditions and rituals Student wellness and belonging efforts Honors High Achievement Programs Ensure Honors programming complements and reinforces the broader learner experience strategy while continuing to provide distinctive experiences for high-achieving students. Provide strategic oversight for: Gies Honors Gies Scholars James Scholars First-Year Experience programming Honors recruitment Honors curriculum and enrichment experiences Leadership development opportunities Ensure honors programming reflects institutional priorities and national best practices. Supervision Team Leadership Directly supervise professional staff responsible for Student Engagement and Honors. Foster collaboration across learner experience functions. Develop staff through coaching, mentoring, and professional development. Establish goals and assessment metrics for the unit. Manage budgets and personnel. College Leadership Strategic Initiatives Serve on the Undergraduate Programs Leadership Team. Represent Undergraduate Programs on college and campus committees. Partner with senior leadership on strategic initiatives impacting undergraduate students. Collaborate with Enrollment Management, Advising, and Student Success to improve the overall student experience. Other related duties as assigned. Senior Director of Learner Experience Strategic Leadership Develop, implement, and continuously improve a comprehensive co-curricular learner-experience strategy spanning orientation through graduation. Collaborate with Academic Affairs, Student Corporate Connections, Gies Global, Access and Engagement, and other college units to establish clear priorities, outcomes, measures, and responsibilities for an integrated student experience. Identify emerging trends and best practices in student engagement, leadership development, and learner experience and recommend innovative approaches that advance the College's strategic priorities. Provide strategic leadership for the design, implementation, assessment, and continuous evolution of the Purpose-Driven Leaders (PDL) experience, in collaboration with Admissions, Student Success, faculty, Career Professional Development, and other campus partners. Design and maintain the learner experience framework that ties honors, student engagement, leadership development, and signature initiatives to the College's Purpose, Edge, and Community pillars. Develop and maintain a comprehensive learner experience assessment framework, utilizing participation data, student feedback, engagement metrics, retention indicators, and qualitative outcomes to guide continuous improvement. Design, pilot, and scale innovative co-curricular experiences that strengthen belonging, leadership development, purpose exploration, and student success. Work closely with other Gies units to establish mechanisms to regularly gather, interpret, and respond to student feedback to inform strategic decisions regarding the learner experience. Ensure Honors, PDL, and all Student Engagement programming can scale to serve a growing student population without diluting quality or belonging. Student Engagement Community Provide strategic direction, oversight, assessment, and continuous improvement for student engagement and community-building programs, including: Signature college events Student leadership development Registered Student Organization strategy Community-building initiatives Student traditions and rituals Student wellness and belonging efforts Honors High Achievement Programs Provide strategic direction, oversight, assessment, and continuous improvement for Honors and high-achievement programs. Ensure these programs align with the broader learner-experience strategy, institutional priorities, student needs, and relevant national practices while providing distinctive opportunities for high-achieving students, including: Gies Honors, including recruitment, curriculum, and enrichment experiences Gies Scholars James Scholars First-Year Experience programming Leadership development opportunities Supervision Team Leadership Directly supervise professional staff responsible for Student Engagement and Honors. Foster collaboration across learner experience functions. Develop staff through coaching, mentoring, and professional development. Establish goals and assessment metrics for the unit. Manage the unit's budget. College Leadership Strategic Initiatives Serve on the Undergraduate Programs Leadership Team. Represent Undergraduate Programs on college and campus committees. Partner with senior leadership on strategic initiatives impacting undergraduate students. Collaborate with Enrollment Management, Advising, and Student Success to improve the overall student experience. Other related duties as assigned.