DISPATCH

Now Hiring: Wheelchair Dispatcher – $18.88/hour

Location: Dulles Int'l Airport (IAD)

Schedule: Full-Time: 5:30 AM – 2:00 PM, weekends & open availability required

Company: Huntleigh USA

Are you a detail-oriented, customer-focused professional who thrives in a fast-paced environment? Huntleigh USA is seeking a reliable Wheelchair Dispatcher to join our team and help keep our 24/7 airport operations running smoothly.

What You’ll Do:

As a Wheelchair Dispatcher, you’ll play a key role in the coordination and communication of our wheelchair services team. Responsibilities include, but are not limited to:

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Assign and dispatch Wheelchair Attendants throughout the terminal using a VHF two-way radio

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Prepare daily assignment tables and paperwork

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Monitor and ensure timely pick-up and drop-off of passengers according to schedules

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Maintain regular communication with airline personnel and passengers

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Distribute and collect radios, paperwork, and other tools at the beginning and end of shifts

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Track daily operations, file reports, and maintain accurate records

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Alert attendants to potential issues such as weather, traffic, or construction delays

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Answer incoming calls and route them appropriately

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Support management with additional tasks as needed

Who You Are:

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A strong communicator with a professional and calm demeanor

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Highly organized and capable of managing multiple tasks at once

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Someone who works well independently and as part of a team

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Passionate about providing excellent customer service in a high-volume setting

Qualifications:

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High school diploma or GED required

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Must be at least 18 years old

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Clear and verifiable employment history

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Valid U.S. work authorization

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Clean driving record

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Ability to pass a drug and alcohol test

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Minimum typing speed of 25 WPM

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Proficiency in Microsoft Excel, Word, Outlook, and Google Maps

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Previous dispatch experience is a plus

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Strong phone etiquette and radio communication skills

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Familiarity with the local metro area is helpful

Work Environment & Requirements:

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Office setting within an airport environment

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Must be able to sit for long periods and stay alert throughout your shift

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Flexible schedule required—including nights, weekends, and holidays

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Must remain calm and make decisions quickly under pressure

Ready to Apply?

Be part of a team that helps travelers move with care and dignity. If you’re organized, reliable, and ready to make a difference, we want to hear from you.