SBN - Chief Baker - CSSI

Directs and oversees team members and all preparation of bakery products onboard for guests and crew.

Key Responsibilities

- Comply with company policy regarding waste separation and environmental compliance. - Conduct regular training with all departmental members on food waste separation and environmental compliance as per Global HESS policies. - Direct, supervise and assist the preparation of all bakery products onboard as per company standards. - Actively involved in daily bakery production while supervising, assisting, and training team members in bake shop. - Prepare daily schedule for all bakery team members. - Evaluate, and conduct monthly ratings for each member of the bakery department. - Responsible for performance, appearance, dress and personal conduct of all team members assigned to the bakery department. - Monitors and controls actual hours worked for all bake shop team members. - Implementing and executing food handling and cleaning procedures for the bake shop in accordance with USPH standards. - Follows all HACCP procedures set by the company. - Controls food cost by monitoring production, consumption and forecasts. - Check quality and quantity of items ordered and received from stores. - Works closely with the Executive Chef in order to achieve the highest possible Guest Satisfaction Scores from bakery products served. - Ensures proper food storage in accordance to USPH procedures and thereafter in accordance to standard corporate recipes, reporting any discrepancies to the Executive Chef. - Supervises and inspects overall operation cleanliness and clean up after each service period following provided checklists and cleaning schedules. - Assigns all cleaning responsibilities within the bakery department according to the cleaning - schedule and follows up on overall cleanliness of the work area and equipment. - Reports and malfunctioning equipment or furnishings in need of repair or refurbishing to the Executive Chef. - Works closely with galley leadership and other department leaders. - Perform other job related functions as assigned.

Core Capabilities

- Multi-tasking and all around leader. - Builds a strong team and fosters collaboration. - Able to manage high volume. - Acts as a corporate brand ambassador with onboard teams supporting and driving all long- term company goals and brand direction. - Good communication skills.

Note: Other duties as assigned included and not limited to Health, Environmental, Safety and Security responsibilities.

Skills, Knowledge and Expertise

- 5+ years’ experience in a 5 star+ hotel, cruise ship or high-profile restaurant performing the functions of a similar position. - 3+ year experience in a supervisory position preferably in a multi-nationality setting with a proven ability to provide orientation and training. - Experience in high volume operation of at least 500 meals per service. - Certification from accredited advanced food safety program. Extensive knowledge in VSP preferred. - Extensive kitchen machinery and knife safety knowledge. - Ability to effectively read, write and speak English. - Preferred: Degree from accredited culinary college or university bakery program.