Quality Manager

Our client is an established manufacturer of custom-engineered human-machine interface (HMI) products, including membrane switches, rubber keypads, and electro-mechanical assemblies for a variety of industries.

We are seeking a Quality Manager for a manufacturing company in Fitchburg, MA. This role will lead quality operations for a company specializing in custom-engineered electromechanical products.

Key Responsibilities

- Oversee and maintain the Quality Management System (QMS), ensuring compliance with ISO 9001, AS9100, customer requirements, and applicable regulations.

- Lead, mentor, and manage the Quality and Inspection Team to meet quality objectives and operational goals.

- Develop and implement Process Control Plans, PFMEAs, and quality improvement initiatives.

- Manage internal and supplier corrective actions (CARs/SCARs), nonconformances, root cause investigations, and failure analysis.

- Oversee incoming inspections, first article inspections, and preparation of PPAP documentation.

- Manage equipment calibration programs and maintain accurate inspection and quality records.

- Review engineering drawings, specifications, and documentation for new products and orders.

- Collaborate with engineering, manufacturing, customers, and suppliers to resolve quality issues and improve processes.

- Analyze quality data, identify trends, and implement corrective and preventive measures.

- Drive continuous improvement using Lean Manufacturing, Six Sigma, and other quality methodologies.

- Coordinate quality-related engineering projects and ensure customer requirements and deadlines are met.

Benefits:

- Medical, dental, and vision insurance

- Company-paid life and AD&D insurance

- Short-term and long-term disability insurance

- 401(k) retirement plan with company contribution

- Paid vacation, sick time, and holidays

- Flexible spending accounts (FSA)

- Employee Assistance Program (EAP)

- Voluntary supplemental insurance options