Deputy Manager

Supporting the business teams from order processing to receivables.

Maintaining clear track of orderbook and sales database.

Arranging proforma invoices to customers and ensuring them to place an order and enabling them to remit advance payments.

Purchase order receipt and order acknowledgment to customers with the given lead times.

Review of Purchase orders and place the Sale order in SAP as per customer requirements.

Taking price approvals from team head / sales head for raising Sale orders in SAP.

Coordinating with PPIC for dispatch schedules against lead times.

Arranging pre-shipment CoA’s with customer to for acceptance to Invoice the shipments.

Coordinating with Site teams and Logistics team for shipment schedules / AWB documents to meet the committed shipment delivery schedules.

Timely collection of Payments from customers and Co-ordinate with Finance about any discrepancies/Variance received, and any issuance of credit note to customers.

Communicating with customers & providing various documents (i.e.) Typical COA’s, Spec & MOA, GMP certificates and Regulatory documents like Technical Package etc.

Coordinating with the site teams for customer samples / vendor qualification documents and providing to customers as per their requirements.

Coordinate with various departments such as QA, QC, RA, R&D, IPR and Manufacturing/Production to address the techno & regulatory queries received from customers.

Initiation of CDA, GQP and service agreements as per the requirement of customers.

Return shipments shall be handled by Coordinating with logistics, commercial team, plant QA & QC, Finance team & with the customers.

Maintaining sales data and generating customer specific monthly/weekly sales reports