SERVICE MANAGER - AUDI OF ORANGE PARK

Job Summary:

As a Service Manager, you are the person our customers look to for help with their vehicles. You play a crucial role in building relationships with our customers by providing hospitality, ensuring their satisfaction, and managing the repair process.

Supervisory Responsibilities:

- Manage and hire technicians and service advisors.

- Train service advisors and other support staff.

- Supervise and direct employees.

Duties & Responsibilities:

- Ensure every customer entering our facility is treated with hospitality and the highest level of respect.

- Present the best repair solutions to customers in a clear and understandable manner.

- Effectively manage the workflow of the store.

- Consistently and honestly sell our services while maintaining integrity.

- Foster a positive attitude and promote a team atmosphere.

- Communicate professionally to establish long-term relationships with customers.

- Prepare monthly and annual business goals.

- Always represent the organization with honesty and integrity.

- Direct, coordinate, and participate in customer service activities.

- Ensure all work is performed according to specifications.

- Assist other employees as needed.

- Performs other duties as assigned.