Customer Service Specialist

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Job Description:

- Communicate with customers via phone, email, and chat - Onboard new tenants and keep up with the monthly targets - Respond, research, and resolve inquiries made by tenants and landlords in a professional manner - Train landlords on how to use our technology to respond to bookings - Provide customers with detailed information to promote future bookings - Work with internal departments to meet customer's needs - Update feedback on CRM

Qualifications

- Fluent in English and Arabic - At least 1 - 3 years' of relevant work experience - Excellent phone etiquette and excellent verbal, written, and interpersonal skills - Ability to multi-task, organize, and prioritize work