PRACTITIONER NETWORK ADMINISTRATIVE ASSOCIATE

GreenShield Health is growing fast, and the Practitioner Network Operations Team is currently looking for a conscientious, process-oriented and service-focused individual to support the ongoing maintenance, quality and compliance of the GreenShield Health Practitioner Network. This role is a critical administrative function within the team, supporting practitioner credentialing, recredentialing, record maintenance and day-to-day practitioner support. The mission of the Practitioner Network Operations (PNO) team is to ensure that the GreenShield Health Practitioner Network is vibrant, robust, well-supported and compliant with network standards. As a Practitioner Network Administrative Associate, you will support the team in achieving this mission by: Coordinating the annual practitioner recredentialing process, including obtaining, reviewing and tracking licensing and professional documentation. Proactively communicating with practitioners to ensure credentialing requirements are completed accurately and within required timelines. Maintaining accurate practitioner records and supporting compliance with GreenShield Health network standards and requirements. Using HubSpot and other internal systems to track practitioner credentialing activities and follow up on outstanding requirements. Responding to practitioner inquiries related to credentialing, payments, network participation and day-to-day administrative support. Supporting the ongoing maintenance and quality of the GreenShield Health Practitioner Network through timely and accurate administrative processes. Building positive relationships with practitioners and providing a high level of customer service while representing GreenShield Health.