BUSINESS DEVELOPMENT MANAGER – CLAIMS SOLUTIONS - HYBRID

In this role, you will be responsible for identifying and pursuing new business opportunities, developing strategic relationships, and driving revenue growth within the claims management and benefits administration sector. You will work closely with internal teams, stakeholders, and clients to create tailored solutions, support the sales process, and contribute to the overall growth and success of the organization. Key Responsibilities: Identify and prospect potential clients within the claims adjudication and benefits administration, including insurance companies, healthcare providers, third part payers and third-party administrators (TPAs). Develop strong, trusted relationships with executives and decision-makers within prospect organizations. Serve as a strategic advisor, understanding their unique business challenges and tailoring solutions that align with their goals Support the implementation process and maintain long-term relationships with new clients, acting as the primary point of contact for business development inquiries. Conduct market research to identify industry trends, customer needs, competitor activities, and new opportunities for growth. Develop and implement a business development strategy aligned with the company’s goals and objectives in the claims adjudication and administration services. Collaborate with internal teams to create tailored proposals, presentations, and RFP responses that address clients’ needs and highlight the value of our claims and administration solutions. Explore partnership opportunities with industry stakeholders, such as technology providers, consultants, and strategic partners, to enhance our service offerings and expand the client base. Lead negotiations with clients, ensuring mutually beneficial agreements are reached while maintaining profitability. Manage and maintain a multi-million dollars pipeline with accurate sales forecasts, track business development progress, and report to senior management on key performance indicators (KPIs) and sales activities. Work closely with cross-functional teams, including operations, product development, and customer support, to ensure seamless service delivery and client satisfaction. Stay updated on industry regulations, trends, and best practices to provide knowledgeable insights to clients and support the company’s thought leadership in claims administration. Partner closely with the Client Management team to ensure seamless client onboarding and support cross-departmental initiatives that enhance the overall client experience Identify and leverage opportunities to cross-sell other GreenShield services, such as Health Services, Employee Assistance Programs (EAP), and Virtual Healthcare solutions, to existing clients. Proficiency in English is considered a significant asset for this position, as the incumbent will sometimes interact, both verbally and in writing, with English and French-speaking clients and partners as part of business development activities, including presentations, commercial follow-ups, and the management of business relationships.