Maintenance Tech

Position Summary/ Objective:

Under the direction of the Maintenance Supervisor, Manager, and/or Director, the Maintenance Tech I performs general maintenance, conducts routine inspections, and addresses equipment or structural issues within the resort facility. This entry-level position demands a proactive and adaptable approach, emphasizing not only technical proficiency and sound judgment but also a paramount commitment to safety. By actively engaging in GPR safety programs and embracing industry-standard safety practices, the Maintenance Tech I ensures the operational integrity of the property's facilities while prioritizing a secure and hazard-free environment for both team members and guests.

Primary Essential Functions:

- All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.

- Perform routine preventative maintenance and repairs of the property, common areas, and guest rooms, focusing on basic electrical, plumbing, painting, appliance repair, and HVAC with little or no supervision.

- Undergo training and mentorship to enhance troubleshooting, diagnostic, and repair skills gradually.

- Seek guidance from experienced team members for more complex troubleshooting scenarios.

- Gain hands-on experience in equipment upkeep and regular inspections.

- Inspect and maintain tools, work areas, work carts, equipment, or machines.

- Identify, locate, and operate all shut-off valves for equipment, machines, or utility systems.

- Maintain maintenance inventory and requisition parts and supplies as needed.

- Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal if applicable.

- Utilize Computerized Maintenance Management System (CMMS) and other mobile apps to create and close work orders with appropriate data (labor hours, downtime, problem/cause/remedy, and parts used).

- Follow written and verbal instructions and complete documentation associated with work orders/guest requests.

- Communicate with resort guests to triage facilities issues, set service response expectations, and validate that work has been completed to quality control and guest expectations.

- Develop and maintain positive working relationships across all levels of the organization.

- Adhere to all OSHA and other regulatory agencies having jurisdiction on health and safety regulations.

- Understand and follow safe work practices in accordance with the OSHA/Resort Safety Programs and Emergency Response Manual.

- Participate in Safety Programs within the Resort through awareness in everyday job functions.

- Participate on the Resort Safety Committee and Emergency Response Team.

- Report injuries, illnesses, workplace hazards, issues with tools, equipment, machines, unsafe acts/unsafe conditions to the respective Supervisor/Manager and or Safety Committee.

- Adhere to the Lockout/Tagout program and procedures under the guidance of senior team members.