Full-Time Loss Prevention Field Officer - Retail

Summary

Founded in Santa Clara County in 1928, Goodwill of Silicon Valley is dedicated to improving employment opportunities, increasing standards of living, providing economic independence, and restoring our clients’ sense of self-worth. We achieve this through workforce creation, vocational training, and environmental stewardship. With 18 retail stores, an online store, an extensive reuse/recycling operation, and our Contract Services division, we help individuals overcome barriers to employment, build sustainable lives and communities.

Job Responsibilities

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Conduct Loss Prevention and Safety audits as well as surveillance of donation stations, retail stores and headquarters.

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Open and secure Goodwill buildings by activating and deactivating building alarms.

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Observe incoming and outgoing personnel to ensure no unauthorized items are taken out or brought into the building.

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Make random inspections of lunch boxes, purses, aprons, vehicles, etc., when requested.

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Patrol Retail Stores as assigned.

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Control Headquarters and Building B parking lot area.

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Maintain logs/audits for shifts completed at stores and submits to manager.

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Notify local Law Enforcement when apprehensions are made.

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Assist with Safety, identifying safety hazards and taking corrective action during patrols.

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Prepare and submit reports on security or safety items as required.

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Respond to notifications by police or fire departments should an emergency exist at any of our locations.

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Investigate and report on any Goodwill property that has been damaged, stolen, vandalized, etc.

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Follow and enforce all company policies and procedures.

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This position primarily follows a swing shift schedule, occasional night-time shifts may be required to support operational coverage, special events, or emergency response.

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Performs other duties as requested.