Donation Center Associate Keyholder - Elkhart - FT

Job Objective:

To provide a positive donor experience by providing exceptional customer service while efficiently receiving, pricing, and sorting donations. Support the overall operations of a fast-paced Donation Center to maintain an organized and productive environment. This position reports to the Donation Center Manager who evaluates performance annually.

In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.

Essential Job Functions:

- Greet and assist donors at the Donation Drive-Thru, professionally unloading and handling donations while placing them in the appropriate staging area.

- Efficiently process donations by sorting, sizing, hanging, and accurately pricing items before moving them to designated staging areas.

- Help maintain a secure and safe environment for both employees and donors, ensuring compliance with safety protocols.

- Open and close the facility following standard operating procedures.

- Manage supply orders and request trucks as needed to support operations.

- Assist with loading and unloading trucks to facilitate the movement of merchandise .

- Keep the donation center clean, organized, and running efficiently.

- Other duties as assigned by supervisor.