Operation Manager

We are looking for a proactive and detail-oriented Operations Manager to take overall responsibility for the smooth day-to-day running of Gigalogy's Dhaka office.

In this role, you will serve as the central point of coordination for all operational activities ensuring that our offices remain efficient, well-equipped, and fully functional at all times.

You will oversee procurement, facilities, vendor management, logistics, and office setup, while continuously improving processes and supporting cross-functional teams to keep everything running seamlessly behind the scenes.

Key Responsibilities:

- Take overall responsibility for day-to-day operations of our Dhaka office. - Handle any operational requirements necessary to keep the office running smoothly. - Proactively identify and resolve operational issues. - Manage purchasing and procurement of food/refreshments, office supplies, equipment, furniture, IT peripherals, and other daily needs. - Collect and compare quotations, coordinate purchases, and maintain proper procurement records. - Manage office inventory, assets, and stock levels. - Manage maintenance, repairs, utilities, internet, cleaning, security, appliances, furniture, and other facility-related requirements. - Manage vendors and service providers, including coordination, pricing, service quality, and follow-up. - Handle logistics for employees, meetings, training, events, visitors, and other company activities. - Support office setup, expansion, renovation, seating arrangements, relocation, and other office projects. - Coordinate with People & Brand, Finance, Engineering, Program Management, and other teams on operational requirements. - Maintain relevant operational, expense, vendor, and procurement documentation. - Improve operational processes to make them more organized, efficient, and cost-effective. - Provide regular updates to management on key operational matters.

- Bachelor's degree in Business Administration, Operations Management, or a related field. - Familiarity with a startup or tech-industry work environment, including experience supporting Engineering and Program Management teams. - Proven experience in office operations, administration, or facilities management, preferably in a multi-office environment. - Hands-on experience managing office setup, expansion, renovation, or relocation projects. - Strong organizational, multitasking, and problem-solving abilities. - Demonstrated experience in procurement, vendor negotiation, and inventory/asset management. - Excellent communication and coordination skills, with the ability to collaborate effectively across cross-functional teams. - Ability to work proactively, prioritize competing tasks, and manage multiple office locations simultaneously. - Proficiency in standard office tools and strong documentation/record-keeping practices. - Fluency in both Bengali and English to ensure smooth communication with local vendors and internal teams.

Nice to Have:

- Knowledge of cost optimization and budget management to drive cost-effective operations. - Experience using operations/asset management software or digital tools for procurement, inventory, and documentation tracking. - An established vendor and service-provider network within Dhaka for facilities, maintenance, IT peripherals, and supplies. - Working knowledge of health, safety, and security compliance in an office setting. - Ability to plan and coordinate company events, training sessions, and visitor logistics. - A proactive, hands-on attitude with a genuine passion for continuous process improvement and operational excellence.

What We Offer

- An opportunity to work with a Tokyo-based startup and contribute to a truly innovative AI-based service. - A meaningful role in building real-world AI products with global market reach — not just prototypes. - A collaborative, people-focused work environment where contributions are visible and valued. - Salary range: 50,000 BDT – 80,000 BDT / month (based on experience and assessment results) - Salary review: Twice a year - Performance bonus: Twice a year - Comprehensive health insurance - Complimentary meals and snacks - Travel Allowance - Working days: Sunday to Thursday, 5 days/week (Hybrid) - Working hours: 9:00 AM – 6:00 PM (BDST) - Office location: House 1148, Road 9/A, Avenue 10, Mirpur DOHS, Dhaka-1216, Bangladesh.