Senior Presales Manager

The Senior Manager Presales will lead and manage CNS’s pre-sales function in Dubai , driving solution design, technical bid management, and proposal excellence across all business lines.

This role is responsible for translating customer requirements into winning, value-driven technology solutions supporting revenue growth, strategic account development, and customer success.

The ideal candidate is a solution-oriented technology leader with strong experience in IT infrastructure, cybersecurity, cloud, and digital transformation within the UAE enterprise market.

Key Responsibilities

1. Strategic Pre-Sales Leadership

- Lead the pre-sales team across solution domains (Infrastructure, Cloud, Cybersecurity, Digital, Managed Services, and Applications). - Partner with Sales Heads and Account Managers to qualify opportunities and design winning solution strategies. - Drive technical win strategies in alignment with CNS’s portfolio and vendor ecosystem. - Represent pre-sales in management reviews, forecasts, and strategic planning sessions.

2. Solution Design & Bid Management

- Oversee the development of comprehensive technical and commercial proposals, RFP responses, and solution architectures. - Ensure alignment of proposals with customer needs, compliance requirements, and CNS’s delivery capabilities. - Work with delivery teams to validate solution feasibility and cost estimation. - Maintain quality control and consistency in all bid submissions.

3. Stakeholder & Customer Engagement

- Act as a trusted advisor to key clients and government stakeholders in Abu Dhabi. - Lead technical presentations, workshops, and demos for strategic opportunities. - Collaborate with internal teams (Sales, Delivery, Procurement, Finance) for seamless proposal execution.

4. Team Management & Capability Building

- Manage and mentor a high-performing pre-sales team of solution architects and specialists. - Drive continuous learning and certification across vendor technologies (Cisco, Microsoft, Palo Alto, Dell, Huawei, etc.). - Introduce standard processes, templates, and tools for efficient proposal and cost modeling. - Foster collaboration between pre-sales and delivery units to ensure seamless handover post-sales.

5. Market & Technology Insights

- Monitor market trends, competitor offerings, and emerging technologies to strengthen CNS’s solution positioning. - Liaise with principal vendors and partners to enhance CNS’s technical and commercial advantage. - Support Go-to-Market (GTM) plans for new solutions and service lines.

- Bachelor’s Degree in Computer Science, Engineering, or related field (Master’s preferred). - 10–15 years of experience in IT Pre-Sales, Solutions Architecture, or Technical Sales. - Minimum 5 years in a leadership role within a system integrator or technology solutions provider in the UAE. - Strong understanding of CNS’s key solution pillars:

- IT Infrastructure & Data Center - Cybersecurity - Cloud & Digital Transformation - Managed Services - Enterprise Applications / Smart Solutions - Proven track record of managing complex bids and pre-sales teams across multi-domain solutions. - Excellent communication, presentation, and negotiation skills. - Vendor certifications (e.g., Cisco, Microsoft, VMware, AWS, or equivalent) are an advantage.

Compliance with policies and procedures based on the ISO standards adopted by CNS.