ACCOUNT MANAGER

Account Manager

The Account Manager is responsible for managing and directing the front-line relationship with clients, including, but not limited to, key decision-makers – HR leadership, Brokers, and C-level- partners, and internal staff delivering the total health benefits administration solution. They are responsible for managing the relationship, performing analysis and assessment of the benefit plan, recommending strategies, assuring superior service levels and plan effectiveness, the overall retention of the business, and upsell FBG products – where appropriate.