Sales & Customer Support Healthcare

Sales & Customer Support Executive – Healthcare Sales

We are looking for a dynamic and customer-focused Sales & Customer Support Executive to join our expanding Healthcare Sales team.

The successful candidate will be commercially minded, highly organised, and an excellent communicator with strong relationship-building, persuasion, and negotiation skills. You will play a key role in delivering exceptional customer service while driving sales growth and maintaining long-term customer relationships.

Key Responsibilities

- Build and maintain strong relationships with healthcare customers through inbound and outbound telephone communication.

- Understand customers' individual needs and provide appropriate product recommendations and solutions.

- Achieve and exceed sales targets by increasing order values through upselling and cross-selling.

- Complete a structured weekly outbound call programme.

- Retain and develop existing customer accounts while identifying and securing new business opportunities.

- Process customer orders received via phone, email, and web.

- Prepare quotations and process customer payments accurately and efficiently.

- Maintain an up-to-date awareness of industry developments, market trends, and customer needs.

- Share relevant market and customer feedback with the wider business to support continuous improvement.

Requirements

- Previous experience in telesales, retail sales, or a similar customer-facing sales role.

- A confident, professional, and friendly telephone manner.

- Excellent attention to detail with strong administrative and IT skills.

- Strong organisational and time management skills, with the ability to prioritise and multitask effectively.

- Ability to work independently using your own initiative, while also contributing positively as part of a team.

What We're Looking For

- A customer-first approach with excellent communication skills.

- Strong sales, negotiation, and relationship-building abilities.

- A proactive, results-driven attitude with a focus on achieving targets.

- A willingness to learn and develop within a growing healthcare sales environment.

Location: This is a full-time, on-site position based at our premises in Limerick.