Bartender- Sugar Land

Job Overview

Responsible for providing excellent hospitality, awesome service, craveable food and/or beverage in a fun, clean atmosphere to the Customer according to the standards and expectations.

Primary Responsibilities

- Live by a servant leadership philosophy to always serve others first.

- Understand, and comply with:

- All Company policies, procedures, and operating standards.

- All federal/state/local laws and ordinances.

- Maintain energy, enthusiasm, passion and P.R.I.D.E. throughout the shift.

- Provide every Customer with an awesome first, next and last great experience.

- Always have a “do whatever it takes” personality.

- Smile and welcome all Customers you encounter.

- Address Customers by name; shake their hand if appropriate.

- Involve Customer in conversations throughout their entire experience.

- Accommodate and meet special needs of Customers (senior citizens, large parties, business meetings, etc.).

- Utilize genuine salesmanship techniques during Customer interactions.

- Possess an extensive knowledge of all food, serious seafood, Chalkboard specials and beverage selections, including a deep understanding of the appropriate questions to ask when a Customer orders a particular food or beverage item.

- Place accurate orders using the POS.

- Deliver food/beverages to Customers with a sense of urgency, delivering hot food hot, cold food cold; pre-bus as needed.

- Manage the bar during each shift as though it were your own business.

- Maintain a clean and organized bar top, storage areas, and service bar station.

- Adhere to a responsible beverage service requirements.

- Verify all Customers that purchase alcohol are at least 21 years of age.

- Answer the telephone in a friendly, upbeat manner and with a smile on your face.

- Take and manage all To Go orders.

- Adhere to cash handling policies.

- Perform secondary responsibilities.

- Assist Servers by running drinks to their tables.

- Help the Host by encouraging Customers to come sit in the bar.

- Assist other Bartenders by stocking glassware, ice, garnishes, etc.

- Complete assigned opening, ongoing, and closing sidework.

- Maintain a safe, sanitary, and secure environment at all times.

- Notify a Manager of all Customer complaints.

- Remain calm at all times.

- Perform any other tasks or duties as assigned by a Manager.

Required Skills

- High school degree or GED preferred.

- 1 to 3 years’ experience bartending in Food and Beverage environment; or equivalent combination of education and experience.

- Must be at least the minimum age required to serve alcohol as determined by applicable state law.

- Able to free-pour to recipe and specification; extensive knowledge of beer, wine and liquor.

- Good reading, writing, mathematical and communication skills.

- Able to interact professionally with other Customers and Team Members.

- Able to handle multiple tasks in a fast-paced environment.

- Good judgment and decision making abilities.

Physical Requirements

- Must be able to spend 100% of working time standing, walking, and reaching.

- Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position.

- Maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery, or erratically moving surfaces.

- Climbing and ascending or descending ladders, stairs, and ramps.

- Must be able to carry loads greater than 50 pounds frequently.

- Must be able to communicate clearly with our Customer in the primary language of the restaurant.

- Hearing sounds at normal speaking levels with or without correction.

- Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.