Receptionist - Poplar Bluff Psychiatry

Job Purpose

The Receptionist serves patients by greeting and assisting them, scheduling appointments, and maintaining records and accounts.

Qualifications

- Minimum high school diploma or equivalent - Experience in clerical functioning and receptionist duties, preferred

Core Job Duties

- Welcome and greet patients and visitors, in person or on the telephone; answering or referring inquiries. - Register/check-in patients for scheduled appointments and complete any necessary updates to patient’s chart. - Keep patient appointments on schedule by notifying the provider of the patient’s arrival. - Answer telephones promptly and ensure in-coming lines are covered at all times. - Ensure all voicemails received are checked and returned is necessary. - Manage the inactive person served reports weekly. - Schedule appointments and make adjustments, if necessary. - Maintain patient accounts by obtaining, recording, and updating personal and financial information. - Collect fees from patients for services rendered and prepare and make deposits. - Manage incoming and outgoing mail. - Communicate any vital information to the Office Manager. - Orally communicate information effectively and accurately - Keep work areas neat and clean. - Ensure compliance with BHC Standards and other federal, state, and local regulations. - Abide by program and agency policies and procedures. - Other job duties and special projects as assigned.