Caregiver Manager

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Join Our Team at Family Resource Home Care!

Family Resource Home Care is a leading home care agency dedicated to providing high-quality, compassionate care to our clients in their homes. We specialize in personalized in-home care to help our clients maintain their independence and improve their quality of life. Our mission is simple - to improve more lives!

We are currently hiring for a Caregiver Manager to join our branch located in Pendleton, OR.

Position: Caregiver Manager (CGM)

The Caregiver Manager will supervise and lead a team of caregivers by training, developing and supporting them so they may thrive in their roles and provide quality care for our clients.

Responsibilities

- Collaborate with Talent Acquisition: Discuss client needs and market insights. - Engage New Caregivers: Prepare them for their first day prior to orientation. - Clarify Orientation Requirements: Coordinate with Talent Acquisition on new hire essentials. - Conduct Weekly Orientation: Facilitate sessions for incoming caregivers. - Partner with Staffing: Provide insights on client and caregiver requirements. - Facilitate Client Introductions: Accompany caregivers on their initial shift. - Deliver Ongoing Training: Provide individualized sessions, skills labs, and soft skills development. - Ensure Compliance: Work with Compliance to uphold regulations and address caregiver needs. - Serve as Contact Point: Address caregiver inquiries and concerns promptly. - Conduct Performance Evaluations: Offer regular feedback to support caregiver development. - Assist HR: Facilitate progressive discipline as necessary. - Maintain Records: Keep accurate logs of caregiver communications and requests. - Participate in Meetings: Engage in company meetings and training sessions. - Adhere to Policies: Follow all company and regulatory guidelines. - Other Duties: As assigned.

Requirements

- At least 1 year of experience in healthcare or senior care management. - Proficient in Microsoft Office Suite. - Strong time management and decision-making abilities. - Exceptional leadership and communication skills. - Commitment to enhancing the quality of life for caregivers and clients. - Fluent in English (spoken and written). - 2-3 professional references. - Valid driver’s license and auto insurance.

Preferred Qualifications:

- Experience with a Point of Care software - Experience working with older adults or individuals with disabilities in a caregiving or healthcare setting.

Pay Range: $45,000 - $50,000 / Yr

Benefits & Perks

- Medical, Dental, Vision and Prescription Insurance options - 3 weeks of Paid Time Off - 401k - 11 Paid Holidays - Health Savings Account - Employee Assistance Program - Leadership Development Program and career growth opportunities - Operations Academy Training – New hires complete our Operations Academy, a structured training program designed to prepare them for success in their role.

FRHC is an equal opportunity employer.

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