Assistant Manager-Catalogue

Job Description: Co-ordinate with relevant stakeholders and create plans to ensure that new/ revised restaurant launch targets are met at a regular basis in an efficient and accurate manner. Work with the team to help prioritize tasks and activities. Train and on-board new joinees onto the process. Develop and maintain robust documentation for all processes under his/her purview. Troubleshoot any challenges faced by the team and remove roadblocks to ensure a smooth process flow. Perform audit related activities, analyze themes and trends based on findings and develop an Action Plan based on these. Indirectly manage a team of Quality Specialists and play the role of acting team lead in the absence of the Manager. Partner with Managers and other relevant stakeholders to develop and present process improvement ideas and strategies. Ensure a smooth and efficient flow of communication across all teams in Catalog. Desired Candidate Requirements: 3 to 5 Years of work experience (e-commerce back-ground is a plus). Prior leadership experience in directly or indirectly managing a team. Strong working knowledge of all MS Office products. Working knowledge of SQL is a plus. An entrepreneurial attitude. Must have customer service skills and be able to maintain a consistent, high level of service.