Account Manager - Europe

The Opportunity Lyst is looking for entrepreneurial and highly driven Account Manager to join our Partnerships team. You will be responsible for the satisfaction and growth of a portfolio of retail brand partners on Lyst. You will establish and strengthen relationships by working with partners to develop and execute strategies to optimize their presence across Lyst. Both analytical and creative thinking are essential in developing plans, informed by data, which utilize a combination of effective marketing strategies, interesting content ideas, and ecommerce best practices. You will also work closely with internal teams (Product, Technology, Editorial) to advocate for ways to improve the experience and success for our retail partners as Lyst continues to evolve and optimize its own product and features. The best candidate will be exemplary at building lasting relationships, strategic thinking, communicating clearly and solving problems efficiently. About Lyst Lyst is a leading fashion marketplace - we partner with the world’s top fashion brands and stores to provide people with a personalised way to discover and shop for fashion online. From launch in 2011, Lyst is growing quickly and already generates tens of millions of dollars in sales for the hundreds of brands, retailers and publishers it partners with around the world. Lyst is backed by a range of all-star of investors including Accel (Facebook, Spotify), DFJ (Skype), and those behind Oscar de la Renta, Smythson and Tory Burch. Our London HQ is in the heart of Shoreditch, housed in an iconic building - formerly occupied by the White Cube Gallery - symbolising East London creativity. When we aren’t making shopping for fashion even better for our millions of customers, we have fun together with weekly yoga, poker, football, pub quizzes, etc. Key Responsibilities: Establish strong relationships with your retail partners to ensure that they are enthusiastic about Lyst, and that Lyst is a valuable part of their digital marketing program. Help educate new partners on the features and capabilities of Lyst so that they are well equipped to be engaged and optimize their presence ongoing. Gain a deep understanding of your partners’ performance via analytics and data in order to develop quarterly strategic marketing plans to drive growth. Create and present materials for partners such as performance reports, marketing plans, and overviews of new programs. Work with the Partnerships Coordinator to manage the process of executing on partners’ marketing plans (on-site, emails, social media, etc.). Oversee the efficient resolution of technical issues that effect partner growth and satisfaction. Identify ways to improve partners’ experience and success on Lyst, develop a thoughtful case, and work with internal teams to prioritize and carry out key initiatives. Requirements: Significant digital account management experience, ideally with fashion and retail clients. Strong interpersonal and communication skills, with the ability to build rapport with clients at all levels and internal teams. Ability to pick up new concepts quickly and explain them clearly to others. Experienced in or able to quickly adopt Google Analytics, Salesforce, Excel, Keynote. Comfortable with a high degree of autonomy, solution-oriented, with a strong work ethic. Excellent organizational skills with keen attention to detail. Desire to work in a fast-paced and dynamic start-up environment in different time zones.