Pharmacy Technician Care Manager

Pharmacy Technician - Care Manager

Location: Southfield, MI - Ability to go to a hybrid/remote schedule after training and meeting quotas ( after 90 days )

Job type: Full time

Schedule:

- During training period: 9:30am-5pm - After training period: Flexibility to choose between:

- 8am-4pm - 9am-5pm - 10am-6pm - Or 8am-6pm 4 days/week - Monday-Friday (unless you choose to work 4 days/week), no weekends

Transform Medication Management with EPIC Health

At EPIC Health, we’re not just improving healthcare—we’re redefining it. We believe every patient deserves personalized, comprehensive care that delivers real results. As a Pharmacy Technician - Care Manager, you’ll play a vital role in ensuring patients receive the medication support they need to live healthier lives. If you’re ready to combine your pharmacy expertise with a passion for making a difference, this is your opportunity.

What You’ll Do

Medication Reconciliation

- Review and document patients’ medication histories for accuracy and completeness. - Collaborate with pharmacists and care teams to resolve discrepancies in medication lists.

Patient Education and Support

- Educate patients on medication use, side effects, and adherence strategies tailored to their needs. - Address patient inquiries or connect them with the appropriate provider for further support.

Medication Adherence Monitoring

- Use EHR systems and other tools to track adherence to prescribed regimens. - Proactively follow up with patients at risk of non-adherence and communicate concerns to care teams.

Care Coordination

- Assist with transitions of care, ensuring seamless medication management during discharges or care setting changes. - Coordinate medication refills, prior authorizations, and delivery services to keep patients on track.

Data Entry and Documentation

- Maintain accurate, up-to-date patient records in the EHR system. - Document patient interactions, interventions, and communications to support continuity of care.

Support for Healthcare Teams

- Collaborate with pharmacists to identify potential drug interactions or contraindications. - Provide data and insights to enhance care plans and improve patient outcomes.

Compliance and Quality Assurance

- Ensure adherence to HIPAA, state pharmacy laws, and all relevant regulations. - Participate in quality improvement initiatives aimed at improving patient safety and medication management outcomes.

What You Bring

Qualifications

- Certification: Current Pharmacy Technician License from a recognized certifying body (e.g., PTCB or NHA). - Experience: Previous experience in a pharmacy setting, ideally with a focus on care management or chronic disease management. - Knowledge: Strong understanding of pharmacology, medication therapy management (MTM), and patient-centered care practices.

Skills

- Technology Proficiency: Familiarity with EHR systems, pharmacy software, and telehealth tools. - Communication: Excellent verbal and written communication skills for patient and provider interactions. - Attention to Detail: Exceptional accuracy in documenting patient information and managing medication orders. - Problem-Solving: A proactive approach to identifying and resolving medication-related issues.

Why Join EPIC Health?

What We Offer

- Competitive Compensation: Recognizing your expertise and contributions. - Comprehensive Benefits: Health, dental, vision, and more to support you and your family. - Professional Growth: Opportunities for continued education and career advancement. - Collaborative Culture: Work alongside a passionate, mission-driven team. - Meaningful Impact: Help patients achieve better health outcomes every day

Ready to Transform Lives?

If you’re passionate about making a difference through expert medication management and patient care, we’d love to meet you.

Apply today and join EPIC Health in redefining what’s possible in healthcare.

Visit www.epichs.org to learn more.

* Background checks are required for this role.