Senior Quality Assurance Engineer

What you'll be doing day-to-day: Champion Quality Control : Lead and manage the quality control process, ensuring our revolutionary products meet the highest standards throughout production. Customer-Focused Quality Enhancements : Collaborate with customer service to provide technical support, integrating customer feedback into ongoing product and quality improvements. Innovative Product Testing : Oversee the testing and approval of our energy-generating products during production, ensuring they meet performance and sustainability benchmarks. Resolve Quality Concerns : Take charge of addressing customer quality issues and warranty cases, ensuring timely and effective resolutions to keep our customers energised and satisfied. Supplier Audits & Collaboration : Conduct audits of suppliers and assembly lines to ensure they meet our 'Gold Standard' for quality, assembly, and packaging—key to delivering premium, energy-efficient products. Develop Supplier Processes : Work with suppliers to create FMEAs, Control Plans, and process documentation, ensuring consistent quality throughout our supply chain. Drive Corrective Actions : Issue Corrective Action Requests and ensure that improvements are implemented, using strong problem-solving skills to drive supplier performance. Sustain Process Improvements : Take an active role in enhancing supplier processes, conducting capability studies to ensure high-quality, sustainable product manufacturing. Compliance with Electrical Standards : Ensure that all electrical components meet the necessary approval standards and regulatory requirements for safety and efficiency. Lead Production Trials : Collaborate with suppliers and the NPD team to run production trials, documenting results and making recommendations for continuous improvements. Global Supplier Engagement : Travel both within the UK and internationally to work directly with suppliers, ensuring our clean-tech fitness products meet strict quality, cost, and sustainability goals. You'll have familiarity with ISO 9001 and the PPAP process . At least 5 years of experience in Quality Engineering/Management within a manufacturing environment, preferably involving assembly, testing, and sustainability-focused products . Experience in customer liaison and managing quality issues with a focus on positive resolutions. Willing to travel to ensure that suppliers meet the high standards expected of a clean-tech company. Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint) with excellent analytical and tech skills. A detail-oriented quality expert passionate about pushing the boundaries of clean technology. Excellent communication and presentation skills to lead quality initiatives and collaborate with teams and suppliers. Self-driven and organised , capable of working independently and managing multiple tasks under tight deadlines. A problem-solver with the ability to think critically and implement practical solutions that enhance product and process quality. A natural leader who can inspire teams and suppliers to uphold the highest standards of quality and sustainability. Passionate about sustainability , with a drive to contribute to a greener future. Why join us? Innovate for Impact - Build product experiences that blend software + hardware + sustainability Grow With Us - Be a core part of a rapidly expanding startup with big ambitions. Hands-On Experience - Work with cutting-edge hardware, software, and IoT solutions. Make a Difference - Your work contributes to a greener planet and smarter workouts. Free on-site parking Early finishes on Friday Cycle studio & mini-gym on-site (lunchtime workouts nailed...).