Infrastructure Support Specialist

Gardant is seeking an Infrastructure Support Specialist to support, maintain, and enhance the core infrastructure systems that power our Communities. This role is ideal for a hands-on IT professional who thrives in a collaborative environment and is committed to excellence, security, and service. This role will support the Columbus Ohio region. Responsibilities: Monitors and supports performance of network (LAN/WAN, routing, firewalls, wireless), phone, nurse call alert, and other essential infrastructure systems Designs and implements the Ethernet/phone cabling design Performs regular system checks and proactively resolve issues to prevent downtime Responds to infrastructure incidents, implement corrective actions, and follow proper escalation procedures Installs, configures, and maintains infrastructure equipment and cabling to meet high quality standards Applies patches, updates, and upgrades to infrastructure components in a timely manner Implements and tests configuration and data backup strategies and disaster recovery procedures Maintains accurate documentation of configurations, changes, and incident resolution Maintains detailed records of infrastructure configurations, incidents, and changes. Ensure that infrastructure complies with security policies and regulatory requirements while monitoring for security vulnerabilities Monitors systems for security vulnerabilities and implement protective measures Assists in infrastructure audits and security assessments, remaining current with evolving technologies and industry best practices