D365 CRM Techno Functional Consultant

CRM Techno-Functional Consultant Key Skills Microsoft Dynamics 365 CRM Sales, Service & Marketing Modules Power Platform (Power Apps, Power Automate, Power BI) Dataverse Configuration & Customization C#, .NET, JavaScript Plugins & Custom Workflows API & Third-Party Integrations Data Migration & Data Management Azure Services (Logic Apps, Functions) Security Roles & Access Management Agile / Scrum Methodology Stakeholder & Requirement Management Skills & Responsibilities Gather, analyse, and document business requirements from stakeholders Design and implement Microsoft Dynamics 365 CRM solutions (Sales, Service, Marketing, Field Service) Configure and customize entities, forms, views, workflows, business rules, and dashboards Develop and maintain plugins, workflows, Power Automate flows, and custom integrations Perform data migration, data mapping, and data validation activities Integrate Dynamics 365 with third-party systems using APIs, Power Platform, and Azure services Provide functional and technical support during implementation and post-go-live Prepare functional design documents (FDD), technical design documents (TDD), and solution architecture Conduct system testing, UAT support, and deployment activities Train end users and provide documentation and knowledge transfer Ensure best practices, security roles, compliance, and performance optimization Collaborate with developers, architects, project managers, and business teams Location: Remote/ Thane Qualification: BE./B.Tech/BCS/BCA/BSc.IT or Master’s Degree in Computers/Information Technology discipline Certification: Microsoft Dynamics 365 / Power Platform certifications