Rental-Administrator

Who is Allegiance Trucks? Allegiance Trucks operates over 40 locations in 10 states throughout the Northeast and is the fastest growing commercial truck and trailer dealer group in North America. We know our greatest asset is our people, so we are looking for candidates that want to work in a culture that rewards teamwork and excellence. Our team proudly represent the best brands in the business including International, Isuzu, Pierce Fire Apparatus, Wabash, Ford, Hino, Dennis Eagle, Kalmar and JerrDan and many others. Why Allegiance Trucks? When joining our team, you will be working alongside the best in the business, helping us make Allegiance Trucks great! We are a veteran friendly organization that provides opportunities for additional training, career growth and advancement as well as a comprehensive benefits package that includes: • Competitive starting pay • Excellent health benefits, including: ◦ Medical, dental, vision ◦ Flexible Spending Account or Health Savings Account ◦ Life insurance ◦ Parental leave • Paid time off and paid holidays • 401(k) with Company match • Encourage and support your continued advancement with additional training POSITION DESCRIPTION: The Rental Coordinator is responsible for overall Lease and Rental office activities and managing the rental counter. Builds and maintains positive customer relationships to ensure revenue growth. Asset management and meeting regulatory compliances within the industry. HLAs – HIGH LEVERAGE ACTIVITIES (focus actions that will return the highest impact) 1. Assist in increasing top line rental revenue through asset management and process controls within the rental department. 2. Maintains Customer relationships by ensuring reservations and all rental needs are met. 3. Administrative support for lease and rental team. KEY RESPONSIBILITIES AND PERFORMANCE MEASURES: • Overall responsibility for day-to-day management of the Rental Department(s). • Achieve rental revenue, expense control and profitability objectives. • Assist in sales and marketing of Idealease Rental Department. • Rental fleet equipment management. • Assist the management team in preparing an Annual Business Plan. Rental Operations • Develop and maintain policies and procedures for Rental Operations, to include check-in/ check-out of equipment, vehicle files, customer files and daily yard checks. • Daily interactions with the Service department to ensure rental equipment is maintained according to company standards and DOT regulations. • Develop and maintain a system for daily yard checks and reporting of rental utilization to management. • Develop and maintain a system for customer insurance files, verifying customer coverage is documented and on file. • Follow company procedures regarding credit policies. • Develop and maintain a rental billing routine to ensure accurate and timely billing of rental charges to customers. • Maintain a current and accurate customer turndown log. Department and Personnel Management • Utilize daily yard check to focus marketing efforts on excess and under-utilized equipment. • Compare actual financial results monthly to the Business Plan and initiate corrective action as needed to ensure gross margin goals are accomplished. • Create a professional environment to assure cleanliness, safety and customer focus. • Communicate and cooperate with all department managers and personnel. • Assist in collection of past due invoices as needed. • Safeguard company assets by maintaining strong internal controls. • Understand company policies and procedures and assure that they are understood and followed by all personnel. Perform all other duties as assigned. QUALIFICATIONS AND EXPERIENCE: • A high school diploma and/or GED is required. Combination of education, training, or experience that provides the required knowledge, skills and abilities. • College degree preferred • Proven detail oriented and results-driven sales person with the ability to prioritize and handle numerous tasks simultaneously. • Strong customer service skills are required • Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required. • Strong written/ verbal communication skills required. • Ability to work independently and deal with people. • Strong written/oral communication skills are required. • Valid Driver’s license required. Allegiance Trucks is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Allegiance’s receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.