Server - Chestnut Hill

The Server position is responsible for enhancing the guest experience by recommending and serving food and beverages according to Legal Sea Foods’ high-quality standards. The Server is one of the primary contacts that a guest has, interacts directly with guests to take orders, provide menu recommendations, and deliver food and beverages promptly and accurately. The Server must always maintain a friendly and attentive demeanor. DUTIES & RESPONSIBILITIES: • Greet guests warmly, take their food and beverage orders. • Explain menu items, ingredients, and preparation methods to guests. Ask about allergies. • Enter food and beverage orders into POS system accurately. • Provide attentive and personalized service, anticipating guests’ needs. • Check on guests during their meals to ensure satisfaction and address requests/concerns. • Refill drinks, clear plates, and reset tables. • Assist with tidying tables, clearing leftovers, setting up stations, and maintaining a pleasant dining area. • Handle guest complaints or concerns professionally and bring issues to management when necessary. • Present bills to guests and process payment transactions accurately and quickly. • Participate in pre-shift meetings and training sessions as required. • Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.