Product Owner

Job Functions* Percentage Job Functions 45% Product Leadership – Roadmap, Backlog Product Definition Enablement Own product feature definition and roadmap execution for an assigned product area, informed by stakeholder needs, business priorities, and market dynamics Facilitate discovery and product definition activities, including stakeholder interviews, user feedback sessions, and journey exploration to identify problems, pain points, and intended outcomes Map and refine user journeys to identify improvement opportunities and inform feature design and prioritization Define epics and user stories with clear, testable acceptance criteria to guide delivery Establish expected business outcomes and success measures for product features and enhancements Incorporate insights from market, vendor, and ecosystem trends into actionable product and roadmap options Evaluate, prioritize, and sequence capabilities using structured, transparent approaches that balance value, risk, effort, dependencies, and timing Ensure regulatory, risk, and ICFR considerations are incorporated into product definition and prioritization Partner with Delivery and stakeholders to assess vendor roadmap items, releases, and upgrades for business impact and operational readiness Define business readiness expectations for releases, including documentation, knowledge transfer, and Service Desk enablement 25% Stakeholder Partnership Partner with stakeholders to understand needs, define priorities, and align on intended outcomes Facilitate decision‑making and trade‑off discussions; document decisions, owners, and timelines Communicate roadmap and delivery status, risks, and dependency impacts to appropriate audiences Incorporate operational feedback (e.g., issues, trends, root causes) into product priorities Contribute to user enablement and adoption readiness for releases, including training coordination, communications, and rollout planning in partnership with stakeholders and Delivery 15% Delivery, Integrations Execution Participate in Agile ceremonies to clarify intent, priorities, and acceptance criteria during delivery Ensure priorities consider end‑to‑end customer and employee journeys and cross‑system impacts Partner with delivery teams and shared services (engineering, QA, architecture, integration, platform teams) to align on scope, sequencing, and dependencies Accept completed work against defined acceptance criteria and support business and control sign‑offs occur Support UAT planning and defect triage in partnership with stakeholders and Delivery Coordinate deployment readiness and release execution activities in partnership with Delivery teams Partner with application development and technical operations teams to evaluate technical trade-offs and scalability considerations Ensure product decisions consider system performance, reliability, and technical debt implications 5% Product Governance, Risk Controls Incorporate applicable policy, regulatory, and control requirements into product priorities and acceptance criteria Partner with Compliance, Security, Risk, and Audit stakeholders to support governance and readiness needs Ensure appropriate documentation, approvals, and traceability are maintained for product releases Support remediation of findings, issues, or control gaps related to the product area Use operational, audit, and incident insights to inform product improvements n/a Other duties as assigned to meet the needs of the organization * Essential Functions for this position consist of all items listed under any category that make up 5% or more of the job duties. This job description is subject to change without notice.