Manager - Operations & Solutions

Location: Mumbai (Preferred)

Company: Digiboxx Technologies

Reporting To: Founder & Leadership Team

At Digiboxx, we’re building India’s cloud storage and digital asset management platform, serving individuals, enterprises, government organizations, and strategic partners. As we scale, we are looking for a highly driven Operations & Solutions Manager who can bridge technology, customer requirements, security compliance, and project execution.

This is a leadership-track role that will work directly with the founder’s office on strategic and operational initiatives.

Key Responsibilities

Solutioning & Customer Engagement

- Understand customer requirements and design cloud storage, backup, collaboration, and data management solutions. - Work closely with enterprise clients, partners, and internal technical teams to create solution proposals and implementation plans. - Participate in customer discussions, technical presentations, and solution workshops.

Operations Management

- Drive cross-functional coordination between Product, Technology, Infrastructure, Customer Success, and Business teams. - Ensure smooth execution of deployments, migrations, onboarding, and partner implementations. - Create and maintain operational processes, SOPs, and governance frameworks.

Security & Compliance

- Possess a strong understanding of information security standards and best practices. - Work with teams to ensure adherence to frameworks such as ISO 27001, SOC 2, GDPR, CERT-In guidelines, and industry-specific compliance requirements. - Coordinate security audits, risk assessments, and compliance documentation.

Project Management

- Own project timelines, milestones, stakeholder communication, and delivery governance. - Manage multiple enterprise projects simultaneously. - Identify risks proactively and drive resolution across teams. - Prepare status reports, executive dashboards, and project reviews.

Desired Skills & Experience

- 5–10 years of experience in Operations, Technical Project Management, Solutions Consulting, Cloud Operations, or Enterprise Technology. - Understanding of cloud storage, SaaS platforms, backup solutions, data management, or cloud infrastructure. - Familiarity with AWS, Azure, GCP, Kubernetes, virtualization, or enterprise storage environments is a plus. - Strong knowledge of cybersecurity principles and compliance frameworks. - Experience managing enterprise customers and large-scale implementations. - Excellent communication, documentation, and stakeholder management skills. - Ability to translate business requirements into technical and operational execution plans.

What We’re Looking For

- Problem solver with an ownership mindset. - Ability to work in a fast-paced startup environment. - Strong attention to detail and execution discipline. - Comfortable interacting with CXOs, enterprise customers, and technical teams. - Someone who can think strategically while remaining hands-on.

Why Join Digiboxx?

- Work directly with the founder and Leadership Team. - Be part of India’s homegrown cloud storage and digital infrastructure story. - Opportunity to build solutions for enterprises, BFSI, government, and global partners. - High-impact role with significant growth potential.

To Apply:

Send your resume and a brief note on why you’d be a fit for this role to careers@digiboxx.com with the subject line:

“Application – Operations & Solutions Manager”.