Agri Tele Caller

Location: Noida

Job Type: Full-time

About the Company:

We are a technology-driven company focused on transforming the agriculture sector by offering innovative digital solutions for farmers, agri-input dealers, and other stakeholders. Our platform enables seamless communication, product access, and advisory support to enhance farm productivity and profitability.

Role Overview:

We are seeking a dynamic and customer-focused Agri Telecaller to connect with farmers, agri-dealers, and other stakeholders. You will be the first point of contact, educating them about our products/services, solving queries, and supporting sales and onboarding efforts.

Key Responsibilities:

- Make outbound calls to farmers, agri-dealers, and partners to promote agri-tech solutions. - Explain product features, benefits, and pricing in a clear and effective manner. - Collect and verify customer information accurately. - Maintain call logs, lead data, and update CRM systems. - Coordinate with the sales and field teams for follow-ups or escalations. - Provide basic troubleshooting and support for users using the app/platform. - Educate customers on how to use mobile applications or digital tools. - Handle queries related to crop advisory, weather updates, input suggestions (based on company offerings). - Provide daily reports and feedback to the team leads/managers.

Requirements:

- Graduation in Agriculture, Agri-Business, or any relevant field (preferred). - 1 - 3 years of experience in telecalling, preferably in agri-tech, input sales, or rural outreach. - Excellent communication skills - Worked in B2B supply side - Knowledge of farming practices, agri-inputs, and rural customer behavior. - Comfortable using mobile apps, CRM tools, and MS Office. - Empathetic, patient, and persuasive speaking style.

Good to Have:

- Prior experience in an agri-tech company or rural outreach programs. - Exposure to digital farming platforms or agricultural advisory services. - Multilingual communication skills.