Host/Hostess - Denny's #9550 - Tulare, CA

Denny's restaurant is seeking a Host/Hostess for the Tulare, CA location. This position will be reporting to the General Manager and Restaurant Manager, the Host/Hostess greets and seats guests in a friendly and courteous manner, receives payment and assists other service personnel as needed to provide total guest satisfaction. Responds to and addresses guests concerns.

WHAT WE OFFER:

- Medical, Dental, and Vision Benefits (full time employees)

- Dependent Care

- 401(k) With Employer Match

- Short-term & Long-term Disability

- EAP program

- Perks at Work Employee Discount Program

- Company-wide discount – over 40 company-affiliated restaurants!

- Employee Referral Bonus – refer a friend and get paid!

- Advancement – On-the-job skills training to prepare employees for upward mobility opportunities.

Responsibilities and Duties:

- Greets guests immediately in a friendly manner upon arrival and acknowledges at departure

- Demonstrates a sense of urgency and meets service cycle timing standards

- Seats guests at clean, dry tables utilizing proper seating rotation

- Determines and provides for any special needs of guests

- Maintains guest waiting list and adheres to proper seating order procedures

- Describes promotions and suggestively sells while seating guests; takes initial beverage order

- Attends to any other guest needs during the entire dining experience as warranted

- Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions

- Uses proper telephone etiquette

- Enters and delivers “To Go” orders correctly

- Addresses complaints promptly in a courteous manner, and notifies the supervisor of any issues

- Assists service personnel in providing beverage orders and refills and clearing and setting tables

- Willingly assists other team members without being asked

- Maintains proper supply of clean menus

- Lifts and carries supplies and equipment up to 30 lbs.

- Demonstrates knowledge of station and floor breakdowns

- Possesses strong product and menu knowledge

- Maintains foyer area of restaurant to be clean, organized and inviting to guests

- Completes all required side-work, including deep cleaning assignments

- Adheres to Denny’s Brand Standards and internal policies and procedures

- Provides courteous service and is cordial to all team members and guests