Host/Hostess - Denny's #7042 - Pico Rivera, CA

Denny's restaurant is seeking a Host/Hostess for the Pico Rivera, CA location. This position will be reporting to the General Manager and Restaurant Manager, the Host/Hostess greets and seats guests in a friendly and courteous manner, receives payment and assists other service personnel as needed to provide total guest satisfaction. Responds to and addresses guests concerns.

What We Offer-

- Medical, Dental, and Vision Benefits (full time employees)

- Employee Discount - receive 50% discount on meals during your shifts

- FREE Beverages - receive free soft drinks, coffee, tea and water during your shifts

- FREE Uniform - receive a brand-new uniform at orientation

- Company-wide discount - receive a 25% discount at over 40 company-affiliated restaurants!

- Flexible Schedules - we’ll work with you because employee work/life balance matters!

- Employee Referral Bonus - refer a friend and get paid!

- Employee Assistance Program - receive confidential, personal, & web-based support on a variety of important topics such as stress management, dependent care, nutrition, legal & finances

- Advancement - On-the-job skills training to prepare employees for upward mobility opportunities

Responsibilities and Duties:

- Greets guests immediately in a friendly manner upon arrival and acknowledges at departure

- Demonstrates a sense of urgency and meets service cycle timing standards

- Seats guests at clean, dry tables utilizing proper seating rotation

- Determines and provides for any special needs of guests

- Maintains guest waiting list and adheres to proper seating order procedures

- Describes promotions and suggestively sells while seating guests; takes initial beverage order

- Attends to any other guest needs during the entire dining experience as warranted

- Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions

- Uses proper telephone etiquette

- Enters and delivers “To Go” orders correctly

- Addresses complaints promptly in a courteous manner, and notifies the supervisor of any issues

- Assists service personnel in providing beverage orders and refills and clearing and setting tables

- Willingly assists other team members without being asked

- Maintains proper supply of clean menus

- Lifts and carries supplies and equipment up to 30 lbs.

- Demonstrates knowledge of station and floor breakdowns

- Possesses strong product and menu knowledge

- Maintains foyer area of restaurant to be clean, organized and inviting to guests

- Completes all required side-work, including deep cleaning assignments

- Adheres to Denny’s Brand Standards and internal policies and procedures

- Provides courteous service and is cordial to all team members and guests