Senior Strategy & Operations Specialist

This role acts as the central operational and analytical anchor supporting the Platform Leader across the EMEA region. As a key individual contributor, you will provide comprehensive visibility into both solution and branded product businesses by consolidating data, tracking performance, and facilitating cross-departmental alignment. You will play a crucial role in drafting business plans and coordinating with regional teams to ensure strategic initiatives are effectively executed from the ground up.

Key Responsibilities

Strategic Planning & Execution Tracking

- Assist the Platform Leader in drafting and consolidating regional strategy and business plans. - Act as a central communication bridge across various departments to track the progress of strategic initiatives and ensure a high degree of execution. - Consolidate cross-functional data and business intelligence to provide management with a holistic, end-to-end view of the regional business portfolio.

Business Operations & Performance Analysis

- Coordinate end-to-end daily business operations across the EMEA region for both solution and branded product lines. - Track KPI achievements, conduct detailed revenue gap analyses, and collaborate with relevant stakeholders to formulate practical recovery plans. - Collaborate with cross-country teams to identify operational bottlenecks and support initiatives that improve overall business performance.

Process Optimization & Transformation

- Facilitate the rollout and execution of end-to-end process implementations and digital transformation initiatives. - Monitor daily operations to ensure compliance with regional and global operational, commercial, and financial standards

- Bachelor’s degree in Business Administration, Supply Chain Management, Operations Management or a related discipline. - 10+ years of experience in Business Operations, Commercial Operations, Sales Operations or Customer Operations within international business environments. - Proven experience supporting regional and global business operations across cross-functional teams. - Extensive experience leading and optimizing end-to-end business processes, ensuring seamless collaboration across Sales, Customer Service, Supply Chain, Logistics, Finance and Operations. - Demonstrated success in driving business process standardization, operational governance and continuous improvement initiatives. - Experience leading ERP implementation, business system optimization and digital transformation projects. - Strong understanding of commercial operations, customer operations, supply chain and logistics processes. - Proven ability to partner with Sales, Finance, Supply Chain, Logistics, Customer Service and Project Management teams to improve operational performance and business efficiency.

Technical Skills

- ERP systems (SAP, Microsoft Dynamics 365 Business Central or equivalent). - CRM systems and sales pipeline management. - Business process mapping and process governance. - Performance reporting. - Business data analysis. - Microsoft Excel (Advanced).

Language Skills

- Fluency in English and Chinese is required. - Proficiency in another European language is an advantage.

As an innovative and global company, you are offered a friendly working atmosphere and a constructive working environment leaving much room for new possibilities and ideas. Use this opportunity and show us your motivation.