Deposit Processing Support Specialist II

Join Us in Making an Impact ✨

At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it!

Who You Are 🧩

You’re impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let’s build something great together.

What You’ll Do 🚀

📍This position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027

Accountable and responsible for all aspects of deposit processing and member research. Provides professional service and guidance to members, branches, internal departments with routine to moderately complex inquiries. Ability to work in a fast paced, deadline driven environment. Responsible for daily processing and system tasks, completion of process requirements and reconcilements. Protects the confidentiality of all financial data related to Credit Union operations and its members. Independent judgement, initiative and accuracy required as well as an understanding of regulatory requirements and risk operations to minimize/eliminate potential loss to the Credit Union.

Essential Functions

• Open and sort mail received from the US Postal Service, UPS, Federal Express and internal departments
• Post the transaction- loan payment/payoff, checking or savings deposit, General ledger, car dealer payoffs
• Balance the posted transactions to the core system
• Scan checks using the branch capture scanner
• Bundle and file daily work in the storage room
• Check destruction- Destroy processed checks after 60 days
• Accurately process account closure requests to ensure core system; Records reflect closed status
• Verification of Deposit Requests
• Accurately and timely, complete financial records research
• Schedules and processes member account and profile maintenance requests which may include address, beneficiary changes and opening new share subaccounts
• Handle maintenance clean up reports monthly
• Prep, scan, index and verify various documents received from the retail branch. (Account cards, transaction forms, agreements)
• Perform document administration tasks to file, record retention, image and audit Credit Union documents
• Identify maintenance needed to repair exceptions discovered during quality audits
• Open and close the processing day within capture software
• View, quality control and approve checks received thru Teller, Mobile, Merchant and At Home channels
• Upload the cash letter to the Federal Reserve Bank twice a day
• Assist branches with member inquiries regarding checks captured for incorrect amounts or initiate direct member contact
• Coordinate communication with IT department for system issues
• Support associates and members be respon