Banquet Event Server

LJA Mission Statement: The mission of Lake Junaluska is to be a place of Christian hospitality where lives are transformed through renewal of soul, mind and body. Essential Functions Must possess excellent hospitality skills and a strong desire to foster an attitude of Christian hospitality, consistently striving to “exceed guest expectations” in every interaction. Arrive on time to all scheduled events and maintain an accurate, up-to-date knowledge of the daily work list and event setup needs. Set up and prepare banquet and dining spaces prior to each event as specified in the Banquet Event Orders (BEOs), including tables, chairs, linens, water/cups, notepads, pens, and any additional equipment or décor as requested. Provide attentive, pleasant, and efficient wait service to guests during banquets, regular dining, and special events and functions, following posted duties for each meal or occasion. Maintain cleanliness of all serving, dining, and event areas throughout service; break down and reset event spaces following the conclusion of each function. Uphold grade “A” health and sanitation standards at all times, ensuring the safety and well-being of guests and fellow staff. Transport tables, chairs, food carts, and other event equipment between buildings and spaces as needed to support seamless event operations. Monitor event spaces, service equipment, and work areas to ensure they are in good working order and safe for public use; report any missing or out-of-service items to the supervisor promptly. Respond promptly and positively to last-minute service requests, maintaining a gracious, can-do attitude to ensure the best possible guest experience in every situation. Wear and maintain a clean, pressed staff uniform at all times while on duty, including a visible name tag. Comply with all safety policies, practices, and procedures and report any unsafe activities or conditions immediately to the supervisor or the Human Resources department. Perform other duties and responsibilities as assigned and required.