Director, Counsel Management

This position has responsibility across all aspects of outside counsel management to optimize claim outcomes, ensure the delivery of superior legal services in the representation of policyholders, with a primary focus on workers' compensation claims. The position will be responsible for managing the end-to-end process for counsel selection, engagement, onboarding and performance evaluation. The position has responsibility for negotiating and managing all hourly and alternative fee arrangements with outside law firms. The position will also administer measures of quality assessment...