ASSOCIATE, PRIVATE WEALTH CLIENT SERVICES
- Location
- Chicago Office - Chicago, IL 60606
- Last seen
- Oct 7, 2026
About the role
About Cresset
Cresset is a firm built by clients, for clients. As an independent, award-winning multi-family office and private investment firm, we are reimagining the way wealth is experienced. Our purpose is to help ensure that both wealth and life are fully optimized**—integrated, intentional, and aligned with each client’s vision of success.
We provide access to the caliber of talent, ideas, and investment opportunities typically available to the largest single-family offices and institutions. Our approach is personalized, entrepreneurial, and client-first.
Cresset was built to endure. We are creating a 100+ year firm—one focused on delivering an exceptional experience, not only for the families we serve but for the team that serves them. Recognized by Barron’s among the nation’s top multi-family offices,* Cresset is guided by long-term relationships, shared success, and a belief that wealth should serve a life well lived.
Job Description
We are seeking an Associate, Private Wealth Client Services to support a collaborative team of
advisors serving a select group of high-net-worth families. This individual will play a critical role in managing day-to-day client service needs, coordinating complex operational matters, and delivering a high-touch client experience.
This role is ideal for someone with a strong service mindset who is looking to deepen their experience working with sophisticated clients while gaining exposure to all aspects of wealth management.
Key Responsibilities
- Serve as a point of contact for client service and operational needs, delivering a responsive, high-quality experience
- Support client onboarding, including account setup, asset transfers, and coordination of required documentation
- Manage ongoing account maintenance (e.g., ownership changes, beneficiary updates, trust accounts, and related requests)
- Coordinate cash movements, distributions, capital calls, charitable gifts, and other transactions with custodians and banking partners
- Maintain accurate client records in Salesforce and support reporting needs
- Organize and manage client documentation, including tax and legal materials
- Partner with internal and external professionals (e.g., CPAs, attorneys) to ensure a seamless client experience
- Assist advisors with meeting preparation, follow-ups, and ad hoc client requests
- Take ownership of team initiatives and coordination, including driving key projects, facilitating weekly team meetings, and coordinating internal and external meetings
- Proactively anticipate client and advisor needs, track outstanding items, and drive requests through completion
- Identify opportunities to improve client service processes, workflows, and team efficiency
What Sets This Role Apart
- Meaningful, direct exposure to experienced advisors and sophisticated client situations
- Opportunity to develop a deeper understanding of portfolio management, planning, and client relationships
- A clear path to take on increasing responsibility over time, based on performance and initiative
