Commercial Accounts Clerk - Corporate Office

Location
Decatur, AL, us
Posted
Sep 16, 2026
Last seen
Oct 14, 2026

About the role

Commercial Accounts Clerk assists in a variety of job duties, including billing and collections of commercial pest and termite service sold as a corporate account. In addition, serves as a single point of contact for corporate accounts and organizes service requests, callbacks and additional sales inquires.

Specific Duties Include:

- Address phone and email inquiries professionally and respond to customer requests. - Organize, communicate and expedite customer information in a manner promoting superior service quality. - Monitor corporate accounts to ensure that payments are up to date. - Review Collection reports and contact customers concerning late balances. - Communicate with supervision concerning delinquent accounts. - Check figures, postings and documents to ensure they are correct, mathematically accurate and properly coded. - Accurate execution and completion of paperwork - Be able to multi-task and work under time constraints. - Other duties as assigned.

Saturdays and evening work may be required at times.

- High School Diploma or GED - Valid Driver’s License - Basic computer skills including the use of email - Excellent communication skills, proper grammar, and punctuation - Ability to perform basic math computation - Reliable in attendance with a great attitude and work ethic - Ability to perform work with minimal supervision - Must be able to type a minimum of 25-30 WPM with 100% accuracy - An acceptable Drug Test, Criminal Background check and Driving Record

* Cook’s is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.