Campaign Production Executive

Coniq is a dynamic, high-growth UK-based SaaS company that provides total customer engagement and loyalty services to many of the world’s leading property developers, shopping centers and retailers. Coniq powers well over £1 billion of sales annually for its clients, with more than 20 million consumers shopping at 1,800 brands in 24 countries worldwide, and has offices in Europe, the US and the Middle East.

Requirements

● Excellent communication skills, both written and verbal (English), with high attention to detail ● Great organisational, time management and problem-solving skills ● A Positive mindset with a proactive, can-do attitude. You should think in teams and not individuals, be open to asking for help and provide help whenever needed by your immediate or extended team of colleagues. ● Flexibility to work shifts, occasional weekends and evenings ● Knowledge of Google Workspace tools (Email, Docs, Sheets, Meet) and/or Microsoft Office

Nice to Have ● Proven experience as a campaign production executive or email marketing ● Experience with ticketing systems, namely Jira Service Desk and Confluence

Responsibilities

The primary responsibility of this role is to build email campaign content for our clients within our newly formed Campaign Production Delivery team as a new managed service to our clients within our Support function. ● Build email campaigns within Coniq’s CRM platform to a client brief ● Build campaign segmentation to ensure delivery to targeted audiences ● Cross-quality assure colleague campaigns and deliver segmentation ● Manage client feedback ahead of the delivery schedule and amend campaigns accordingly ● Proactively monitor the delivery of email campaigns via reporting and third-party providers and escalate issues where necessary ● Support the Client Success team in optimising the email build and briefing processes, and providing feedback to the clients ● Assist with data reporting regarding email performance and database health ● Any other requests as directed by line management

Benefits

We offer a generous package, including:

- 20 days holiday plus standard national holidays, increasing with tenure - Birthday off - Private health insurance - A strong company values framework, including paid leave for volunteering with approved charities - Free refreshments and snacks in the office - Regular team building activities - Training & development allowance - New employee referral scheme - Hybrid working that allows you to work fully remote up to 4 weeks per year, from anywhere you like - Shorter working hours on Fridays

This is a unique opportunity to join a VC-funded high-growth SaaS business where we all share a passion for working together to build a great product and a great company. We are proud of our company culture and invest a great deal in promoting Diversity in the workplace. Together, we come from over 20 nationalities, and as a tech business, we are very proud of our 50/50 gender split.