Health Information Management Specialist

Keep Information Flowing and Care Connected as a Health Information Management Specialist

Behind every great healthcare team is a system of accurate, timely, and secure information. As a Health Information Management Specialist, you’ll help ensure that medical records are processed with precision and confidentiality—supporting care teams, protecting patient privacy, and helping keep our organization running smoothly. This is a key administrative role for someone who values details, deadlines, and the importance of health data.

This is a great opportunity for someone who: Thrives in a structured, detail-oriented environment, has strong organizational skills, and wants to play a vital role in maintaining the integrity of patient health information in a mission-driven behavioral healthcare setting.

Key Responsibilities

Key Responsibilities:

- Receive and process medical record requests in compliance with HIPAA - Log, prepare, and send records via mail, email, or fax with accuracy and professionalism - Prepare invoices for billed record requests and monitor timelines for release - Scan and upload documents into the EHR and audit scanned files for quality - Support medical records audits, chart conversions, and purging projects - Provide excellent customer service via phone and email regarding health records

Additional responsibilities for Royal Oaks location:

- Audit discharged patient records for completeness - Perform quality checks to ensure all scanned materials are in the EHR system

Skills, Knowledge and Expertise

High School/GED preferred

WORK EXPERIENCE

- Experience in a healthcare or clerical/records role preferred - Strong attention to detail and ability to manage multiple priorities - Proficient in maintaining confidentiality and working with sensitive information - Comfortable with technology, document scanning, and electronic record systems

You’ll Be A Great Fit for This Role if You:

- Are highly organized and dependable with a sharp eye for detail - Enjoy working behind the scenes to support excellent patient care - Understand and respect the importance of confidentiality and HIPAA compliance - Are comfortable working with electronic records and clerical systems - Want a role that blends independent work with mission-driven impact

IND2