Company

Genesys

Orchestrating AI-powered experiences in more than 100 countries while building what’s next in AI.

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Website: genesys.com
Headquarters: Daly City
Size: 3,218 employees
Founded: 1990
Industry: software industry

Available roles

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About Genesys

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Call Center Software
Cloud Contact Center
Customer Experience Software
Contact Center as a Service
Customer Self-Service
Workforce Engagement Management
Workforce Planning
Enterprise Call Center
Outbound Call Center Services
Digital Customer Engagement

Company facts

Type: Privately Held
LinkedIn followers: 368,473
Offices: Primary 1302 El Camino Real Menlo Park, CA 94025, US · 7601 Interactive Way Indianapolis, Indiana 46278, US · 4307 Emperor Blvd, Suite 300 Durham, North Carolina 27703, US · Plot No.40, 4th Floor, SP Infocity East Wing Block, 1, MGR Main Rd Chennai, Tamil Nadu 600096, IN · 60 General Aguinaldo Ave, Cubao Quezon City, Manila 1109, PH · 4.1 Frimley Business Park Frimley, Camberley, The United Kingdom Surrey GU16 7SG, GB

In the news

OutboundIQ's Ryan Shatzkamer Releases Open-Source Tool That Builds Genesys Cloud Call Flows From Plain English
TMX Newsfile · Aug 24, 2026
From AI ambition to CX results: Watch Genesys Xperience 2026 live
Customer Experience Dive · Aug 26, 2026
The Ultimate Guide to CX AI Pricing: Which Model is Right for Your Contact Center?
CX Today · Aug 20, 2026
Genesys Targets 30% Emissions Cut Using Procurement Strategy
Procurement Magazine · Aug 14, 2026
IPI Lists Cloud PCI Suite on Genesys AppFoundry
The Fintech Times · Jul 30, 2026