Per Diem - RN , Clinical Liaison

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role: The Admission RN assesses patients in their place of residency or in hospitals and initiates care into the services of Chapters Health System. Ensures a seamless transition to Care Navigation and serves as an ambassador of the Organization.

Qualifications:

- Current license as RN in the state where the employee will be working - Active BLS for healthcare professionals from the American Heart Association or Red Cross. - Minimum of one (1) year of RN experience; hospice or hospital experience preferred. - Strong clinical assessment skills with preferred background in emergency department or ICU - Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system - Ability to effectively communicate in English (verbal and written); bi-lingual in Spanish preferred - Ability to present services in a professional and articulate manner - Mobile Driver - Valid driver’s license and automobile insurance per Company policy - Reliable transportation to meet schedule - Ability to work in a team environment and intervene appropriately - Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload - Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation • Strong goal/outcome orientation with exceptional time management skills • Excellent customer service focus

Competencies:

- Satisfactorily complete competency requirements for this position

Responsibilities of all employees:

- Represent the Company professionally at all times through care delivered and/or services provided to all clients. - Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. - Comply with Company policies, procedures and standard practices. - Observe the Company's health, safety and security practices. - Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. - Use resources in a fiscally responsible manner. - Promote the Company through participation in community and professional organizations. - Participate proactively in improving performance at the organizational, departmental and individual levels. - Improve own professional knowledge and skill level. - Advance electronic media skills. - Support Company research and educational activities. - Share expertise with co-workers both formally and informally. - Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:

- Completes clinical admissions for all Company services including, but not limited to:

○ Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner

○ Identifies admission objections, concerns or other entry barriers and provides responses

○ Educates patient/family on admission requirements and addresses immediate needs

○ Completes informed consents and initial assessment according to regulations and Company policy ○ Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs

○ Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort

○ Obtains Physician orders

○ Completes documentation per Company policy

- Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public. - Communicates frequently with Care Navigation staff to ensure timely follow-up. When assignment is complete, informs the Care Navigation team and prepares for next assignment. - Provides all necessary clinical communication timely using SBAR. - Discusses any potential needs with after-hours staff. - Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations. - Obtains medical record information for the referral. - Develops strong relationships with case managers, physicians, etc. at facilities. - Works with Professional Relations Representatives (PRRs) to provide education on all available services. - Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge. - Performs other duties as assigned.

Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):

While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel.

Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance.

Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.

Compensation Pay Rate:

$45.00

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/.