Supplier Performance Agent

Overview

Industry: Aerospace

Position: Supplier Performance Agent

Location: Frankfurt, Germany

Duration: Minimum 6 months

Frequency: 40 hours per week

Job Description:

- Lead visits to key supplier sites to identify performance issues and coordinate improvement plans, including purchase order alignment, process improvements, and quality system improvements.

- Expedite critical parts from key suppliers, remove roadblocks, and prevent disruptions to the production line.

- Work with suppliers to create and maintain a recovery plan back to purchase order (PO) requirements using aligned Lines of Balance (LOB), with daily follow-up.

- Work with key internal stakeholders to define a clear supplier intervention plan, follow up on actions, and ensure a smooth handover.

- Identify supplier improvement and risk mitigation opportunities and manage the related activities.

- Lead the execution of supplier performance improvement plans and work with internal and external partners to find solutions and close action plans.

- Partner closely with Procurement, Quality, and Operations to develop supplier improvement plans focused on quality, delivery, capacity, and process capability.

- Provide regular updates to relevant stakeholders on supplier support and improvement activities.

- Communicate effectively with internal and external teams and ensure issues are escalated appropriately.

- Conduct thorough onsite reviews of supplier capacity and capabilities, identify gaps, and establish clear action plans to address them.

- Manage your own business travel, including reservations, follow-up, expense claims, and financial reviews.

Job requirements:

- Bachelor's degree in Administration, Industrial Engineering, Operations Management, or a related field, or equivalent experience.

- Minimum of 10 years of relevant experience.

- Willingness to travel up to 70% of the time.

- Strong knowledge and experience in manufacturing and production.

- Experience working with sub-tier suppliers.

- Highly independent and comfortable working with new suppliers with limited information.

- Experience planning and coordinating projects involving multiple departments or business areas.

- Expert-level skills in Microsoft PowerPoint, Excel, and Word.

- Ability to manage multiple priorities and tasks at the same time.

- Strong sense of ethics and a customer-focused mindset.

- Strong analytical, planning, problem-solving, and interpersonal skills.

- Knowledge of operational and financial management is an asset.

- Understanding of the business relationship and dynamics between suppliers and Bombardier.

- Strong communication skills and good knowledge of BA systems.

- Fluent in English, both spoken and written.