Dispatcher - OS

Location
US-IN-Fort Wayne
Last seen
Oct 17, 2026

About the role

Overview

Responsible for dispatching company and third-party trucking as well as fielding calls from customers.

Responsibilities

- Coordinate freight movements.

- Dispatch and assign drivers/carrier for customer service through the use of the OTM system and Samsara.

- Provide quality customer service to all internal and external customers.

- Effectively communicate with yard managers to access their transportation/dispatch needs.

- Ability to organize and make decisions.

- Investigate accidents when necessary.

- All other tasks as assigned.

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Qualifications

- Excellent attendance record.

- Experience in dispatch or the transportation field is preferred, but not required.

- Ability to communicate effectively, both verbally and in writing with other departments and all levels of employees.

- Must represent the company at all times in a positive and professional manner to enhance the company’s image with employees, leadership and the public.

- Ability to multi-task, prioritize and demonstrate effective time management skills.

- Strong keyboarding skills.

- Strong working knowledge of Word, Outlook, and Excel.

- Knowledge of Federal and State DOT regulations.

- Knowledge of IFTA and reporting procedures.

- Ability to make quick decisions in an ever changing fast paced work environment.

Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.